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Talk to a human
Questions, feedback, bug reports, licensing and billing — it all goes to the same inbox, and it all gets read.
Email us
The fastest way to reach us. We read everything, and your feedback in particular directly shapes what gets improved next.
[email protected]Reporting a bug? This helps a lot
- Which app you were typing in (Mail, Slack, a specific website…)
- What you were typing when something looked off — roughly is fine
- What went wrong — e.g. the suggestion appeared in the wrong place, didn’t appear, or accepted incorrectly
Mispositioned ghost text in a specific app is especially useful to hear about — TypeSeer reads the caret position differently per app, so per-app reports are exactly how those get fixed.
Good feedback gets rewarded
If you email genuine testing feedback — a bug, a mispositioned suggestion, a rough edge, a smart idea — and it results in a change to TypeSeer, you’ll receive a one-time discount on your next license purchase. We’ll send the discount with our reply once the change lands. One discount per person, and it applies to whichever purchase you make next.
Trouble with a licence or a payment?
Email us with the address you bought with and we’ll sort it — a key that won’t activate, a Mac you need to free up, a subscription you want moved between monthly and annual, or a receipt you need a copy of. Prices and plans are on the Pricing page.